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How do I know my wrist size?Wrap a measuring tape around the widest part of your wrist. Take note of the number and then add a half inch to determine your correct bracelet size. For example: wrist measurement is 7 inches, your bracelet size is a 7.5 inches.
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How do I find out my ring size?The best way to find out your correct ring size would be to order a ring sizer from the 'Shop All' section of Suzi Lee Jewellery. Or, if you have a ring that fits comfortably, you can take a measurement across the inside centre and make a note in mm. This way you can message us with that info and we can work out the size for you.
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How long does delivery take?All items are handmade so please allow up to 2 weeks for delivery. In most cases you will receive your items sooner. If you require anything urgently, please feel free to get in touch and I will do my best to help. Please check out the delivery section below for more info.
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Can I exchange?At Suzi Lee Jewellery, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your chosen item we are happy to offer an exchange. You can return the item safely with recorded delivery. Once the item is received and checked, we will post out your preferred choice asap, or we can issue you with a gift voucher to be used at a later date. If the item is faulty we are happy to refund you the cost of both the item and the return postage. Unfortunately we cannot issue a refund for any personalised items.
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How do I keep my jewellery clean?You will find a small polishing cloth for sale in the 'Shop All' section. Over time with the use of perfumes etc the silver will naturally tarnish. Using one of the polishing cloths will remove the surface tarnish bringing back the shine.
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Is it safe for children to wear jewellery from Suzi Lee Jewellery?We do not recommend jewellery be given to a child under the age of 36 months as this may present a choking hazard due to small parts. If the child is older than 36 months, it is then up to the parents discretion whether they are to wear the jewellery or not. Please remember that jewellery is not a toy and should not be worn for play or long periods of time.
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