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DELIVERY/ RETURNS

DELIVERY

Whilst many items are in stock and will be posted within 1-3 working days of receiving your order, please allow up to 2 weeks for delivery. For gold and heavier silver items, please allow up to 3 weeks as these items are required by law to be sent for hallmarking.

If there is an item you need in a hurry, please get in touch and we will do our best to help.

Royal Mail Tracked 48 is free of charge on orders over £50
Tracked 48 £3.50
Tracked 24 £4.00
Special Delivery by 1pm next day £6.50
International Shipping £25
These options will be available to you at the checkout.

Please make sure to inspect the package for damage or tampering before signing. Once your items have been dispatched they are no longer the responsibility of Suzi Lee Jewellery.



RETURNS


We want you to be completely happy with your order. If for any reason you are not satisfied, we will accept returns of unworn items in the original packaging within 14 days of receipt. You can either exchange for another item or receive a gift voucher for the original amount. Please retain your proof of postage as Suzi Lee Jewellery cannot be responsible for any return items that are lost or damaged.

Return postage and packaging costs are non refundable.

In the unlikely event that your purchase arrives faulty, please contact us immediately and we will do our very best to rectify any problem as soon as possible.

Our return address is:

Suzi Lee Jewellery
Sunniva
Stromness
Orkney
KW16 3HU


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